UNLEASH America 2020 Cancellation and Travel Update

On March 20 we regretfully decided to cancel UNLEASH America 2020 due to force majeure.

Please click here for the notification which has been put into circulation.

We are asking all delegates and sponsors to cancel their travel plans for the event, and expect to hear from our team in the coming week to discuss your options. We thank you for your understanding as we work through things as quickly as possible.

We'd also like to share the following official statement from the MGM Grand, Las Vegas:

"MGM Resorts International has suspended operations and temporarily closed all Las Vegas resorts effective as of midnight on Tuesday, March 17, 2020. We have made this decision after consulting with our elected leaders and public health officials. We firmly believe this is what needs to be done for the good of our employees, our guests, and the community.

Please be assured we will reopen as soon as possible, and we are committed to providing you with exceptional service.

  • If you would like to book a new reservation, change a reservation, cancel an existing reservation or are inquiring about a refund, please call our Corporate Contact Center directly at: 855-788-6775.
  • All reservations arriving between 3/17 - 4/1 have been cancelled and refunded.
  • For any group related requests (block adjustments, cut-off extensions, or reports), please email the Group Department at: reservations@lv.mgmgrand.com and we will do our best to respond within 24-48 hours.
  • For URGENT group related items, please contact Robyn Shanahan @ 702-234-2045 or via email rshanahan@lv.mgmgrand.com"

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