The global workforce is changing rapidly; by 2020 50% of employees will be remote workers, by 2025 75% of the workforce will be millennials, all of this will vastly impact how we consume information and communicate.
More so than ever training needs to be delivered in a mobile-first, user-friendly way. If not, companies run the risk of low productivity and high churn. More about the importance of learning when working remotely in the rapidly growing gig economy here.
1. Give new starters an excellent grounding in your company and its story
You can start by answering the following questions:
• what does your organisation do?
• how is it different from the competition?
• who are your founders or C-Suite, and what are their stories?
• what are your growth plans, and how will you achieve them?
TIP: This is a nice place to add a personal touch, and replicate a face-to-face connection by including short welcome videos from the CEO and/or Head of HR, for example. You can also add video testimonials from your clients. How are they using your product/service and why do they love it?
Have a look at why 98% of Uber drivers would recommend the EduMe onboarding session here.
2. Convey the values and culture of your company
This is really important to create excitement and a sense of belonging, whether you’re onboarding new starts, going through a rebranding, or engaging a dispersed workforce.
It’s very encouraging to hear from their colleagues and peers. Share employee’s personal stories. What do they like about working at your company? What does a typical day look like? What differentiates it from other places they’ve worked at?
TIP: You can add liveliness and fun by showing clips of footage taken from team dinners, offsites/away days, or when you surprised a colleague with a birthday card and cake.
3. Provide the basics for a new employee to hit the ground running
We all know it can feel a bit overwhelming at the start of a new job. So keep this part short and focused on what people really need to know at the beginning of their journey.
We’ve mentioned videos a couple of times – this is because we’ve seen how powerful they are in delivering information in an engaging and memorable way. They also provide authentic context and scenarios to boost learning and retention. Think about your own online behaviour – how much time do you spend watching videos? You’re not alone: last year, video content represented 74% of all Internet traffic
TIP: You don’t need previous experience and a large production budget to create your own videos. Start with something quick and easy, get feedback from your colleagues and iterate. Our clients have filmed excellent, effective live action videos using just their phones and a simple tripod – check out the ‘Filming tips’ section in our blog series on how to make microlearning videos.
4. Providing wellbeing training
We all know the importance of mental health and wellbeing in a workplace. A happy workforce breeds success and engagement, it also leads to increased productivity. Corporate Executive Board, which represents 80% of the Fortune 500 companies, found that employees who believe that they have good work-life balance work 21% harder than those who don’t.
Increase awareness on good mental health and share tips on addressing stress and promoting personal resilience. You can also share ways of identifying stress in colleagues and how to go about those difficult conversations.
TIP: Even with a remote workforce you can promote support and engagement with regular messages and updates. According to Mind, continued learning enhances self-esteem so also take this opportunity to promote professional development!
Offer regular training so that learning becomes a continuous habit that fits into busy schedules. Follow up regularly with bite-sized courses allowing employees to refresh – and build on – their knowledge and skills: this is what microlearning is all about!
Keep your training as concise and focused as possible, for more information look at our 5 tips to supercharge your training here.
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