Making Moves | Internal Career Mobility and the Role of AI


Two decades on from McKinsey’s War for Talent,1 there appears to be no letup in hiring challenges. As this paper reveals, many organizations are struggling to find talent for their open positions. Facilitating movement of employees across different jobs can help fill skill gaps while satisfying employees’ desire for career progression and new experiences.

However, despite the importance and significant benefits of internal mobility, our study found that almost one third of HR professionals are not satisfied with their organization’s ability to meet their internal mobility goals. Artificial Intelligence (AI) is moving from buzzword to HR practice and could be a solution to this dissatisfaction. In this paper, we share research insights into HR’s experience of internal talent mobility and explore the role that AI is playing today and could play in the future.

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