Heather E. McGowan

Heather E. McGowan

Future-of-Work Strategist

Future-of-work strategist Heather E. McGowan helps leaders prepare their people and organizations for the Fourth Industrial Revolution. The Third Industrial Revolution was marked by computerization and automation of physical labor, laying the foundation for the Fourth Industrial Revolution, which will be notable for the rapid advancement of technology tools into the domain of human knowledge work. In this world, humans must continuously learn and adapt, and with this transition comes information overload. Heather gives lucidity to the complex topic of the future of work through her illuminating graphic frameworks and powerful metaphors, all backed by deep research. In 2017, LinkedIn ranked her as its number one global voice for education. Pulitzer Prize–winning NYT columnist Thomas Friedman frequently quotes Heather in his books and columns and describes her as “the oasis” when it comes to insights into the future of work. Heather’s sessions help employees and leaders alike prepare for and adapt to jobs that do not yet exist.

Agenda items

day 1

09:45 - 10:15

Main Stage

Preparing for Jobs That Do Not Yet Exist

Heather E. McGowan Future-of-Work Strategist
We are facing the greatest velocity of change in human history. This velocity driven by a combination of exponential change in technological capability combined with rapidly expanding globalization is dramatically reshaping work. In the not so distant past, we learned once in order to work and we rode a pretty stable career escalator up through the arc of our careers. Now we are facing a combination of accelerated change and unprecedented extensions of human longevity; change is happening faster as we are living longer and thus through more change cycles. The combination of these forces suggests that the future of work is learning and adaptation. In this reality, our set career identity centered around a single occupational function or industry no longer works. We must navigate these rapids of change by defining ourselves less by what we do (job) and more by why we do it (purpose). In this talk, we will explore these forces changing work and discuss new mental models to navigate through this emerging future of work.

Future of Work

HR Technology

Agile Transformation


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