Thomas Otter

Thomas Otter

Founder

Otter Advisory

Thomas Otter runs Otter Advisory, a bespoke firm to help buyers, builders and investors navigate the weird and wonderful world of Human Capital Management technology. Thomas built his expertise in consulting, strategy and product management as - most recently - Head of Product at SAP SuccessFactors, and at Gartner as Research Vice President. He has worked with companies from around the world, including Nestle, Woolworths Australia, Singtel, Teva, PepsiCo, Swiss RE, to name a few.

Agenda items

day 1

11:45 - 12:10

Adoption

Room E02

We Need to Talk about HRTECH and Managers

Thomas Otter Founder Otter Advisory
Over the last 25 years or so, we have seen employee self service improve and evolve dramatically but manager self service remains problematic. Often leave requests pile up, performance appraisals are last minute, training requests linger, interviews unscheduled. The preferred user experience for many managers is the post it note under the desk. For HR digital transformation to be more than a buzzword, it is time for the HRTECH /Manager relationship to get therapy.

HR Technology

Digital Transformation

Talent Management

Employee Experience

Adoption

day 2

11:40 - 12:25

Influencer Stage

Expo Floor

PANEL: Beyond Talent Management: How can companies really change and drive the employee experience?

Thomas Otter Founder Otter Advisory
Mike Ettling CEO, Investor, HCM & Cloud Tech Leader Unit4
Shakti Jauhar Former SVP, Global HR Operations, Shared Services & Digital Transformation PepsiCo
Samantha Woods VP HR Innovation Orange Business Services
Xavier de Bloteau Global CIO Havas Media Group

The HR tech industry is hot, with 300 startups per quarter. HR tech industry influencers are advocating that HR leaders prepare for more technology and solutions, almost a reversal of the trend to “cloudolithic” HR suites over the last five years. Yet this logic is fundamentally flawed.

On its own, HR software can only ever address a small part of the employee experience. People spend a relatively small amount of their time administering their employment; the real impact on their day comes from the ERP systems where they actually work. Modern ERP can be the prime enabler of employee experience, offering people the same quality of digital experience as the technology they use elsewhere. The latest tools – including digital assistants; central, holistic work platforms; and AI-enabled processes – help employees to be happier, more focused and better able to drive success for their organization and themselves. It’s time organizations stop thinking about employee experience as an HR initiative, and start to rebuild it where real people engagement happens. This is the next wave of HR tech transformation.

Future of Work

HR Technology

Talent Management

day 2

15:00 - 15:25

HR Tech World

Room W04

Accessing Work: Examining state of (in)accessibility in recruitment today.

Thomas Otter Founder Otter Advisory

For all the talk of inclusion in HRTECH, the reality is that technology can create real barriers and significantly impinge on human rights. This session will showcase the results of a major research study in recruitment systems accessibility, and suggest ways that employers and vendors can address their failings. The majority of job opportunities today are advertised and applied almost exclusively online in digital form. The study included both automated testing of career sites against WCAG 2.0 and BITV standards and multi-day detailed laboratory observation of visually impaired and blind testers applying for jobs across 10 organizations in the public and private sectors. The tests noted significant problems with the accessibility of career sites, both in terms of standards compliance and practical use testing. This presentation will highlight and classify these issues, explore their causes, and suggest improvements for software developers, employers, and regulators.

HR Technology

Recruitment

Diversity & Inclusion

Contact Us